At Dragonteasource, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at dragonteasource.info.

1. Information We Collect

Personal Information

We collect information you voluntarily provide, including:

Name and email address
Contact information and communication preferences
Billing and shipping addresses
Payment information (processed securely through third parties)
Order history and product preferences

Automatically Collected Information

We automatically collect certain data when you visit our website:

IP address and device identifiers
Browser type and operating system
Pages visited and time spent on site
Referring website URLs
Cookie and tracking pixel information

2. How We Use Your Information

We use collected information for the following purposes:

Processing and fulfilling your orders
Sending order confirmations and updates
Responding to inquiries and customer support
Sending promotional materials and newsletters (with consent)
Improving website functionality and user experience
Preventing fraud and ensuring security
Complying with legal obligations

3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our website.

Types of Cookies We Use:

Essential Cookies: Required for website functionality
Performance Cookies: Analyze website usage and performance
Functional Cookies: Remember your preferences and settings
Marketing Cookies: Track your interests for targeted advertising

You can control cookie preferences through your browser settings. However, disabling cookies may affect website functionality.

4. Third-Party Services

We may share your information with trusted third parties to provide services on our behalf:

Payment Processors: Securely process your transactions
Shipping Partners: Deliver your orders
Analytics Providers: Understand website usage patterns
Email Marketing Platforms: Send newsletters and updates
Social Media Platforms: For advertising and analytics

These third parties are contractually obligated to maintain the confidentiality and security of your information.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to secure data transmission.

However, no method of transmission over the internet is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

Right to Access: Request access to your personal data
Right to Correction: Correct inaccurate or incomplete information
Right to Deletion: Request deletion of your data
Right to Opt-Out: Unsubscribe from marketing communications
Right to Data Portability: Receive your data in portable format

To exercise these rights, please contact us using the information provided in the Contact section below.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, and resolve disputes. You may request deletion of your data at any time, subject to legal requirements.

8. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have data protection laws that differ from your home country. By using our website, you consent to such transfers subject to appropriate safeguards.

9. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated policy on our website and updating the "Last updated" date. Your continued use of our website following the posting of changes constitutes your acceptance of such changes.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Dragonteasource

street. Vitosha 121

Ruse, Bulgaria

Website: dragonteasource.info

For inquiries about your privacy or to exercise your rights, please use the contact form on our website or reach out to us with your specific request.

We appreciate your trust and are committed to protecting your privacy.