Get in Touch

You can reach us through phone at +359 760 886 821, email at [email protected], or submit a contact form on this page. For inquiries during business hours (9 AM – 7 PM weekdays), phone is the fastest option.

We aim to respond to all inquiries within 24 hours during weekdays. Phone calls during working hours receive immediate attention. Weekend messages are answered by Monday morning.

Yes, we welcome visitors to our location at street. Vitosha 121, Ruse. We recommend calling ahead to ensure someone is available, especially on weekends. We offer tea tastings and personalized consultations for those who visit in person.

Yes, we can discuss international orders via email or phone. Contact us directly to learn about shipping options, costs, and delivery times to your country. Each international order is handled on a case-by-case basis.

Absolutely. Our team specializes in matching customers with the perfect tea for their taste and needs. Contact us with details about your preferences, and we'll provide expert recommendations tailored just for you.

Our team speaks Bulgarian, English, and Russian. We are happy to communicate with you in whichever language you are most comfortable with. Please mention your preferred language when contacting us.